Voice Over IP and 9-1-1

Voice over Internet Protocol (VoIP) phone service is a rapidly growing alternative to traditional phone service. Its popularity is fueled primarily by low prices, new features and the consumer's ability to choose a phone number from nearly anywhere in the country (and sometimes, other countries). Many industry experts anticipate VoIP's growth will outpace the growth seen by the wireless industry in the last decade.

While VoIP is an attractive option, it is important for consumers to understand the potential limitations the technology has with respect to accessing 9-1-1.

911VoIP.org was formed by four Texas 9-1-1 agencies who recognized the importance of educating the public on the potential limitations of VoIP when making calls to 9-1-1.